Techtrum Technologies Hosting

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Customer Support

Context Help

If you get lost inside our web hosting Control Panel, the very first step you should take is to push the Help button, which is present on each and every page. A context menu will open. It contains comprehensive info about all the actions that you can perform on that particular page. Each pop-up window shows up on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge range of how-to video clips illustrating how to use our hosting Control Panel. They're shot for those of you who want to see how things are getting done rather than just reading articles. Thus, everyone can swiftly become familiar with our web hosting Control Panel by merely watching our step-by-step instructional video clips.


If you can't find the solution you need, have a gaze at our comprehensive FAQ database, which includes questions asked by actual clients and offers real solutions. We frequently update our FAQ section with new questions & answers so as to cover all the new additions and innovations related to our system.

Ticketing System

If you still can't find the solution you need in the FAQ section either, you can get in touch with our excellent team of customer service technicians available 24x7 and eager to assist you with any issue. Each trouble ticket you open will be responded to in less than sixty minutes (the average support ticket response time being about twenty mins), so you won't have to wait a long time to get your question answered.

Contact Details

Raleigh NC Number: +1.919.307.5886
US Toll Free Phone: +1-855-211-0932
UK Phone: +44-20-3695-1294
OUR ID: 272277

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU


Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: